We require a 50% deposit to secure bookings over 30 minutes. This goes towards
your treatment on the day & is transferable to future appointments so long as you
give us 24 hours notice if you need to change or cancel.
Less notice for any reason forfeits the deposit paid.
Change of Mind Policy
Our policy for clients for “Change of mind for no service” when at confirmed
appointment forfeits deposit.
If You Feel Unwell
Please call ahead and cancel. This is necessary to keep our small business viable.
We will send you an SMS reminder 1-2 days before your appointment. Please reply
‘yes’ to confirm, or call us to reschedule.
Unconfirmed appointments may be released to the waiting list, as we have generally
found if someone doesn’t confirm, they are not coming.